FAQ Finder: A Case-Based Approach to Knowledge Navigation
نویسندگان
چکیده
One of the important prospects for the national information infrastructure is the wide-spread availability of on-line data and information services on a large scale. However, existing means of information access will not scale up to a network of this size. We believe that access to appropriate information, the ability to contact the right source at the right time, is the most significant obstacle to making a large-scale information infrastructure work. We see two significant consequences of having a large pool of information distributed over wide-area networks.
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